Return & Refund Policy
We want you to be confident in what you buy. If something doesn’t work out — wrong size, different color in person, or you just changed your mind — you have 30 days from the delivery date to return it. No restocking fees, no confusing forms, and no questions asked.
In short: Return within 30 days of delivery. We cover return shipping for defective or incorrect items. For all other returns, the customer covers return shipping. Refunds are issued to your original payment method within 5 business days of receiving your return.
Eligibility for returns
We accept returns on most items within 30 days of delivery, provided they are:
- Unworn, unwashed, and undamaged
- With original tags attached (if applicable)
- In the original packaging or a similar protective package
Final sale items, underwear, and swimwear are not eligible for return due to hygiene reasons. If you have an issue with a final sale item, contact us and we’ll assess it case by case.
How to start a return
- Email us at support@everydaywear.com with your order number and the item(s) you wish to return.
- We’ll reply within 24 hours with a return authorization and the return address.
- Package your item securely and ship it to the address we provide. We recommend using a trackable shipping method.
- Once we receive the return, we’ll inspect it and process your refund within 3–5 business days.
You can also initiate a return through your order history if you created an account during checkout. If you checked out as a guest, just email us and we’ll handle it manually.
Return shipping costs
- Defective or incorrect items: We provide a prepaid return label at no cost to you. Just email us with a photo of the defect or the incorrect item, and we’ll send you the label.
- Change of mind or sizing issues: The customer is responsible for return shipping. We recommend using a carrier that provides tracking, as we cannot refund items lost in transit during return.
We don’t charge restocking fees. The refund amount will be your original purchase price minus the shipping cost you paid at checkout (if any).
Refunds
Refunds are issued to the original payment method (credit card, PayPal, or other gateway). Once your return is processed, you’ll receive a confirmation email, and the refund typically appears in your account within 5–7 business days, depending on your bank or card issuer.
- If you used a gift card, the refund will be applied to a new gift card code sent via email.
- If you paid with a combination of gift card and credit card, we refund the credit card first, then the gift card.
We do not issue cash refunds. If you need a different resolution, contact us and we’ll see what we can do.
Exchanges
If you need a different size or color, we recommend returning the original item and placing a new order. This is the fastest way to get the right product — we’ll refund your original order once we receive the return.
For exchanges due to defects or our error, we’ll cover the shipping for both the return and the new item. Just email us with a photo and we’ll set it up.
Damaged or defective items
If you receive a damaged, defective, or incorrect item, let us know within 7 days of delivery. Include a photo of the issue and your order number. We’ll:
- Send a replacement at no cost, or
- Issue a full refund including the original shipping cost, or
- Provide a prepaid return label for the defective item
We don’t ask you to pay return shipping for our mistakes. We also don’t require you to return the defective item in most cases — we’ll ask for a photo and decide on a case-by-case basis.
What we don’t cover
- Items returned after 30 days from delivery
- Worn, washed, or altered items
- Items without original tags or packaging
- Final sale, underwear, and swimwear (unless defective)
- Return shipping costs for change-of-mind returns
- Items lost in transit during return (we recommend tracking)
International returns
Since we currently ship only within the U.S., all returns are domestic. If you’re returning from a U.S. territory, the same policy applies. We do not cover return shipping for territories unless the item is defective or incorrect.
Contact us about returns
If you’re unsure about sizing, fabric, or fit before ordering, reach out via Contact Us or email support@everydaywear.com. We’ll give you honest feedback and measurements to help you get it right the first time.
For return requests, include your order number and a brief description. We aim to reply within a few hours during business days.